Response Rate
Percentage of buyers’ first messages the supplier responded to within 24 hours over the past 30 days.
(Note: Includes responses sent in the Alibaba Trade Center and TradeManager)
Response Time
The average amount of time supplier took to respond to every buyer’s first message over the past 30 days.
Quotation Performance (last 30 days)
The supplier have sent 15 quotes to buyers in last 30 days.